Last updated: March 03, 2023
Welcome to Rocket Kosova IT Services. Please read these Terms and Conditions of Service (“Agreement”) carefully as they contain important information about your rights and obligations when using our services.
1.1 This Agreement sets forth the terms and conditions governing the provision of RKI services by Rocket Kosova IT Services (“we,” “us,” or “our”) to the client (“you” or “your”).
1.2 By using our RKI services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you do not agree with these terms and conditions, please do not use our services.
1.3 We reserve the right to amend these terms and conditions at any time without prior notice to you. Your continued use of our services after such changes have been made constitutes your acceptance of the new terms and conditions.
2.1 We shall provide the RKI services as described in the service agreement entered into by you and Rocket Kosova IT Services (“Service Agreement”).
2.2 We shall use commercially reasonable efforts to perform the RKI services in a timely and professional manner, consistent with industry standards and practices.
2.3 We shall have the right to subcontract the performance of any of our obligations under this Agreement to a third party, provided that we remain responsible for the performance of such obligations.
3.1 You shall pay Rocket Kosova IT Services the fees for the RKI services as set forth in the Service Agreement.
3.2Rocket Kosova IT Services shall invoice you for the fees on a monthly basis, and payment shall be due within thirty (30) days of the date of the invoice.
3.3 If you fail to make payment when due, Rocket Kosova IT Services may suspend our services until payment is received in full.
4.1 Each party shall keep confidential all information received from the other party that is marked as confidential or that, under the circumstances, should reasonably be considered confidential.
4.2 Rocket Kosova IT Services shall use confidential information received from you solely for the purpose of performing the RKI services and shall not disclose such information to any third party without your prior written consent.
5.1 All intellectual property rights in any deliverables or work product created by Rocket Kosova IT Services in the course of providing the RKI services shall vest in you upon payment in full of all fees due to Rocket Kosova IT Services under this Agreement.
5.2 You hereby grant to Rocket Kosova IT Services a non-exclusive, royalty-free license to use any materials provided by you to Rocket Kosova IT Services for the purpose of performing the RKI services.
6.1 Rocket Kosova IT Services shall not be liable to you for any indirect, special, incidental, punitive, or consequential damages arising out of or in connection with this Agreement or the provision of the RKI services, whether in contract, tort, strict liability, or otherwise.
6.2 Rocket Kosova IT Services total liability to you for any and all claims arising out of or in connection with this Agreement or the provision of the RKI services shall be limited to the total amount of fees paid by you to Rocket Kosova IT Services under this Agreement.
7.1 Either party may terminate this Agreement upon thirty (30) days written notice to the other party.
7.2 In the event of termination, you shall pay Rocket Kosova IT Services for all services performed up to the effective date of termination.
8.1 Be governed by and construed in accordance with the laws of the state in which Rocket Kosova IT Services is located.
8.2 Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in the state in which Rocket Kosova IT Services is located.
9.1 You may not assign or transfer this Agreement, or any of your rights or obligations under this Agreement, without the prior written consent of Rocket Kosova IT Services.
9.2 Rocket Kosova IT Services may assign this Agreement, or any of its rights or obligations under this Agreement, to any third party without your consent.
10.1 This Agreement, together with the Service Agreement, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, or communications, whether written or oral, between the parties relating to such subject matter.
10.2 No amendment or modification to this Agreement shall be valid or binding unless in writing and signed by both parties.
IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.
Rocket Kosova IT Services